![]() A ‘buy process’ determines how you transact with your suppliers – it can be via catalogs, service POs, release contracts, etc. Our supplier enablement experts then propose ‘buy processes’ for your supplier segments. The SAP Ariba team goes through the process of understanding your suppliers’ experience on the network (if they are already registered), the product or service they provide, the frequency they provide the product or service. We aim to provide suppliers with support until they are equipped to transact with their customers. We take a proactive approach and at the same time, we have support channels as well to receive inbound inquiries from suppliers. We have a multi-channel communication approach to reach suppliers – which includes email, telephone, and buyer-specific webinars and demos, videos and more. Meaning, when we reach out to your suppliers, we are doing so with custom materials built using your voice and reference to your solution scope. When we work with a new customer, the SAP Ariba team provides communication templates customized to that customer. In both scenarios, change management for your suppliers should be addressed as deliberately as your own end-user change management. For suppliers who aren’t yet on the network, our supplier enablement experts reach out to them to inform them of the change, and provide resources to help them onboard and adapt. They’re already familiar with and transacting on Ariba Network so the effort required for them to transact with you is significantly less than a net new supplier. Less change management effort is required for suppliers who are already on the network. Similarly, we analyze your suppliers who aren’t yet on the network and assign NAIC codes to them as well. ![]() The SAP Ariba team will run this matching process, and once we have a list of matched companies (that is, your suppliers who are already on our network), we analyze their industry classifications based on NAIC (North American Industry Classification System). Chances are, you’ll have suppliers on your list who are already on the network. Ariba Network is the world’s largest business network with over 4 million companies. With SAP Ariba, segmenting your supplier list will start with a match and classification process. You need a good understanding of your supply base – this will determine how you segment them, how you will collaborate with each supplier segment and the timing with which you’ll enable them. Say you have a list of over 10,000 vendors, you can’t expect to have them all onboarded on to your solutions at once, nor will all your suppliers want to do so. What makes an effective supplier enablement program? We share our top 5 supplier enablement strategies: We know that every supplier has unique needs and goals, and our experienced team of 700 supplier experts work to provide them with the tools they need for long-term success on SAP Ariba. This is why supplier enablement is such an important part of any SAP Ariba implementation. If you can’t transact or collaborate with your suppliers, you’re not able to realize the full potential of your solutions. This not only means suppliers are onboarded onto the platform, but also able to transact with your end-users. A potential reason, and one that is often overlooked, is the importance of enabling your suppliers. There could be a whole host of problems and unanticipated risks, in addition to multiple factors outside of the project. Why do some procurement implementation projects fail?
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